Lake Compounce – May 8, 2020 -This year hasn’t gone like any of us expected. We know how challenging it has been to wait. We want to see you, too!
We continue to plan towards Opening Day, though an exact date remains to be determined. Our top priority, as always, is the health and safety of our Guests and Team Members. We will continue following the rulings and recommendations of our local, state and federal leadership throughout this process, working alongside health and safety officials and our colleagues in the amusement and attractions industries.
Due to the impacts of COVID-19 on our operations and the wider world, we have suspended work on Venus Vortex until next year. Venus Vortex will make its splashing debut in 2021. This beast of a water slide deserves the spotlight and a full season for its opening, and that is not possible this year.
Because of these changes and the uncertainty of the situation, we have extended all 2020 Season Passes to be valid through the end of our 2021 Season, including newly purchased season passes for a limited time. It’s the right thing to do in appreciation of your patience and support.
While the experience will be different from any other season in our history, we remain committed to delivering the safe, family fun that has been our calling card since 1846. From all of us at Lake Compounce, thank you for your continued support. We can’t wait until the day you’re back with us and the sounds of summer fill the air again.
- Lake Compounce Management Team
Q: Will my Bronze Pass include the 2020 & 2021 Seasonal Events like Haunted Graveyard and Holiday Lights since it now runs through June 2021?
A: No, Bronze Season Passes are still limited to just the summer seasons.
Q: I purchased my 2020 Season Pass with a payment plan, but I still have payments. Do I qualify for the extension?
A: Yes, you do! Any Silver, Gold or Gold Deluxe Season Pass purchased in full or by payment plan on has been extended to include the entire 2021 season.
Q: What about my All Season Parking Pass and All Summer Dining Pass?
A: All Season Parking Passes and All Summer Dining Passes have been extended through the 2021 Season as well. The All Summer Dining Pass is still restricted to the Summer Seasons only. The All Season Parking Passes will expire on 12/31/2021.
Q: Can I purchase a 2020-21 Season Pass?
A: No need! All season passes purchased, including newly purchased passes for a limited time, will be extended to include the 2021 season. That means Silver, Gold & Gold Deluxe season passes now include the Summer, admission into the park during Haunted Graveyard and Holiday Lights both in 2020 and 2021. Bronze Season Passes will include Summer 2020 and Summer 2021.
Q: How about my Preschool Play Pass?
A: The Preschool Play Pass has not been extended, however if your child still qualifies for the pass in 2021, you will have the opportunity to register for one as long as you still have a season pass.
Q: Will I receive a refund on my pre-purchased admission tickets?
A: Good Any Day tickets will be valid through the entirety of the 2020 or 2021 Summer Season, and Date-Restricted Tickets will be accepted any day of the 2020 or 2021 Summer Season. Guests with additional questions about their tickets can email email@example.com to connect with our Guest Services staff. .
Q: I had a School Picnic or Group Event scheduled for early in the season. What now?
A: Surcharges, deposits and date blackouts will be waived on group outing tickets, including school picnic tickets. Group Outing Planners should contact the Lake Compounce Group Sales department by emailing firstname.lastname@example.org to discuss options to reschedule early-season outings. .
Q: Is the Bear Creek Campground season delayed as well?
A: Yes, the campground will not be opening on April 24 as previously planned. While it’s too soon to confidently provide an opening date, we remain committed to welcoming campers to the campground this season.
Q: How can I contact someone about my visit at Bear Creek Campground?
A: Please email email@example.com. Include the name on your reservation and the date you planned on visiting. Our team will respond as quickly as possible.
Q: Are you still hiring?
A: Yes, we are still accepting applications, however at this time in-person interviews, orientations and training are on hold at least through April 30, when the most recent order on public gatherings is set to expire. Therefore, to prepare for the upcoming season we will be hosting all interviews and orientations virtually. You can apply online by clicking here. .
Q: What Safety and Sanitation Procedures are planned for when the park opens?
A: Our highest priority remains the safety of all of our Team Members and Guests, and we’re closely following the guidelines set forth by the Centers for Disease Control & Prevention and Connecticut State Department of Health, along with other government officials and health experts. Some of our evolving sanitation procedures include:
For additional information and resources, please visit the websites linked above for the CDC and state and county health departments.