Know Before You Go

Health and safety tips to make your visit to Lake Compounce safe and FUN

Click here for important operating calendar updates.

We want you to know the health and safety of our Guests and Team Members is our top priority. We are fully committed to creating the cleanest and safest environment possible for your visit.

The way we will operate this summer is significantly different from what we are all used to as we adapt to the new landscape created by COVID-19. While we are committed to enhanced standards in an effort to keep you as healthy and safe as possible, there remains an inherent and elevated risk of exposure to COVID-19 in any public place and any place where people are present. Please, read this page fully to ensure the best experience possible as you plan your visit and join us.


Working Together to Avoid COVID-19


The health and safety of our Guests and Team Members is our top priority. In these unprecedented times, we have implemented enhanced health and safety measures to help protect everyone. But we can’t do it alone. We are counting on everyone’s efforts to do their part by cooperating with these new measures that are designed to keep every person visiting and/or working at Lake Compounce healthy and safe.


Guest Responsibilities


  • Wear face coverings per CDC guidelines
  • Submit to temperature check at arrival
  • Wash hands often with soap and water
  • Avoid touching your face
  • Maintain appropriate (6 ft.) distance from others not in your travel party

Guests should familiarize themselves with guidance from the Centers for Disease Control and Prevention and evaluate their risk in determining whether they should attend our facilities. If you or a family member are ill or think that you may be getting ill, please postpone your visit until you are well.

By visiting our facility, you voluntarily assume all risks related to exposure to COVID-19.


Here are the specific steps we’re taking in accordance with state and federal guidelines.

Face Coverings Face Coverings
Required face coverings for park personnel and guests alike.
   
Temperature Checks Temperature Checks
Checking every guest and employee upon entrance.
   
Hand Cleansing Hand Cleansing
Asking everyone to wash hands often with soap and water.
   
Hand Sanitizer Hand Sanitizer
Providing sanitizer stations throughout the park.
Social Distancing Social Distancing
Requiring social distance of six feet between your party and others.
   
Limiting Capacity Limiting Capacity
Limiting the number of guests to facilitate social distancing.
   
Sanitizing Teams Sanitizing Teams
Performing enhanced sanitizing throughout the day on high-touch surfaces and rides.
   
Education & Training Education & Training
Enhanced staff education and training on cleanliness and safety practices. Please read and follow all posted safety signage.
   


Planning a Visit

In order to comply with key health and safety measures surrounding limiting capacity, social distancing, and touch-free payment, planning a visit to Lake Compounce will look different this summer.

  • Guests are strongly encouraged to register for the date they wish to visit in advance, in addition to their regularly purchased Ticket or Season Pass.
  • If the date you wish to visit is not listed in our online calendar, we have already hit our capacity limit for that date, and you will need to choose another day.
  • All those wishing to enter Lake Compounce (Guests, Team Members, Suppliers, and Contracted Partners) will have their temperatures scanned before entering the park.
  • Any person with a temperature of 100.4°F or higher, or displaying other symptoms of COVID-19, will be denied entry.
  • Facial coverings are also required for all entrants, except children under the age of three. Face shields are not permitted on any attraction and are not a substitute for a facial covering. Face shields are permitted within the park when worn with a facial covering.
  • Crocodile Cove Waterpark may reach capacity before the rest of the park and entry into the waterpark is not guaranteed.

Visitors will find many more new proactive measures in place at Lake Compounce this summer.
Need help making your reservation? Click here



Detailed Safety Measures & Frequently Asked Questions

Can't find the answer to your question? Please e-mail us at info@lakecompounce.com and we will assist you.
  • If you have a fever or are displaying other symptoms of COVID-19, please stay home.
  • To maintain our reduced capacity, all Guests will need to pre-purchase admission in advance and RSVP for the day they wish to visit through our online registration system.
  • Crocodile Cove Waterpark may reach capacity before the rest of the park and entry into the waterpark is not guaranteed.
  • Those who have already purchased a ticket or Season Pass are encouraged to make a reservation through our online registration system.
  • Walk-up visitors with a form of admission (ticket or Season Pass) will be admitted without a reservation until Lake Compounce’s predetermined capacity limit is reached.
  • If the date you wish to visit is not available for a reservation, please select another day.
  • Ticket and Season Pass sales will be conducted online. Third parties such as stores and community organizations will not sell hard tickets in 2020. To reduce hand-to-hand exchanges, tickets and Season Passes will not be sold at the park; they must be purchased online.
  • All entrants (Guests, Team Members, Vendors, and Contracted Partners) will have their temperature scanned by a contactless thermometer before entering Lake Compounce. Anyone with a temperature at or above 100.4 degrees Fahrenheit, or exhibiting symptoms of COVID-19, will be denied entry. The travel party of a person denied entry will also be unable to visit that day.
  • Per CDC guidelines, all entrants will be required to wear facial coverings, except for children under three.
  • Team Members will also wear additional personal protective equipment, including gloves and face shields, to perform select work functions.
  • Those without a facial covering will be able to purchase them at park retail locations.
  • Automatic sanitizer stations have been added at the entrance and throughout the park dispensing alcohol-based sanitizer per Centers for Disease Control & Prevention guidelines.
  • Enhanced sanitizing throughout the entrance areas including a thorough daily deep cleaning of all touchpoints with an EPA-approved sanitizer.
  • To achieve six feet of social distance between travel parties, markers have been placed on the ground in all lines and waiting areas. Plexiglass barriers have been installed in locations where social distancing between Team Members and Guests or between fellow Team Members cannot be achieved.
  • Signage throughout the parking and entrance areas will remind all (Guests, Team Members, Suppliers, and Contracted Partners) of the importance of following all rules during their time at Lake Compounce.
  • Capacity of rides and indoor facilities within Lake Compounce will be closely monitored to ensure a minimum of six feet of social distancing between travel parties can be achieved.
  • Capacity of pools and indoor facilities within Crocodile Cove Waterpark will be closely monitored to ensure a minimum of six feet of social distancing between travel parties can be achieved.
  • Enhanced sanitization throughout the park including a thorough daily deep cleaning of all rides and touchpoints with an EPA-approved sanitizer.
  • Automatic sanitizer stations have been added throughout the park, dispensing alcohol-based sanitizer per CDC guidelines.
  • Hand sanitizer and facial coverings are available for purchase at park retail locations.
  • Team Members are required to wear facial coverings and additional personal protective equipment, including gloves and face shields where necessary. However, Lifeguards will not wear facial coverings in compliance with water safety best practices.
  • Guests on water rides and other select attractions must not wear facial coverings in compliance with water safety best practices.
  • Team Members will monitor pools to ensure social distancing between travel parties, along with conducting standard water safety practices.
  • Guests must remove their facial coverings to engage in water-related activities, including pools and water slides. Coverings may also be removed to eat or drink.
  • Some attractions may be closed for the entirety of the summer if Lake Compounce management feels recommended social distancing and hygiene standards cannot be safely and effectively achieved. Please check our Ride Status Updates page for the most up-to-date information.
  • Before opening, all non-porous surfaces, high touchpoints (door knobs, door handles, tables, chairs, push plates, railings, light and air control switches) will be thoroughly disinfected and on a routine schedule after opening.
  • Different Entrance and Exit will be designated when possible to avoid or reduce face to face exposure.
  • Sanitizers will be available in all food preparation areas and all guest service areas, (i.e. Order and Pick up points). Also, employees will frequently sanitize all contact points.
  • Tables and other Guest seating have been adjusted to ensure six feet of distance between all travel parties.
  • Team Members will be required to wear facial coverings and additional personal protective equipment, including gloves and face shields where appropriate. Hair restraints are required by Lake Compounce in all kitchen areas.
  • Guests may remove their facial coverings to eat and drink.
  • Grab & Go is permissible only if the items are individually packed with appropriate labels and bottled drinks.
  • Self-serve food, condiments, and topping stations have been discontinued. Pre-portioned condiments and toppings (filled from bulk dispensers behind the counter) will be handed to the guest with the food order upon request.
  • Self-serve soda fountain refill stations will not be used. Team Members will fill and serve all drinks for Guests.
  • Soda Souvenir Cup refills will be served over the counter by an attendant using paper cups.
  • Napkins will still be available from the no-touch dispensers.
  • We strongly recommend Guests utilize contact-less payment for all food and retail items.

Is the 2020 Preschool Play Pass extended into next year?
The Preschool Play Pass has not been extended, however, if your child still qualifies for the pass in 2021, you will have the opportunity to register for one as long as you still have a season pass.

Does the 2020 Summer Saver Season Pass include next year as well?
No, the Summer Saver Season Pass is valid only through the end of this Summer and expires on September 20, 2020.

Does my 2020 Bronze Pass include 2020 & 2021 Seasonal Events (Haunted Graveyard & Holiday Lights) since it has been extended?
No, Bronze Season Passes are still limited to just the summer seasons.

Has my All Season Parking Pass and All Summer Dining Pass been extended into next year?
All Season Parking Passes and All Summer Dining Passes purchased before June 1, 2020 have been extended through the 2021 Season as well. The All Summer Dining Pass is still restricted to the Summer Seasons only. The All Season Parking Passes will expire on 12/31/2021.

Can I purchase a 2020-21 Season Pass?
2020 Silver, Gold, and Gold Deluxe Season Passes have been extended to include the 2021 season through the end of Holiday Lights. Bronze Season Passes will include Summer 2020 and Summer 2021.
Passholders who purchased a 2021 pass extension will receive a credit and get next year free.

2021 Information Coming Soon

Will I receive a refund on my pre-purchased admission tickets?
Good Any Day tickets purchased before June 8, 2020 will be valid through the entirety of the 2020 or 2021 Summer Season, and Date-Restricted Tickets will be accepted any day of the 2020 or 2021 Summer Season. Guests with additional questions about their tickets can email info@lakecompounce.com to connect with our Guest Services staff.

I had a School Picnic or Group Event scheduled but can no longer visit. What now?
Surcharges, deposits and date blackouts will be waived on group outing tickets, including school picnic tickets. Group Outing Planners should contact the Lake Compounce Group Sales department by emailing groupsales@lakecompounce.com to discuss options to reschedule early-season outings.

Is Bear Creek Campground accepting reservations for 2021?
Yes, the campground is accepting reservations for 2021.

To streamline the check-in process, we are encouraging all guests to pay online prior to arrival. A link to pay your final balance will be sent to you via a confirmation email.

To learn more about what to expect at the campground this summer, click here.

How can I contact someone about my visit at Bear Creek Campground?
Please email info@lakecompounce.com. Include the name on your reservation and the date you planned on visiting. Our team will respond as quickly as possible.

Guests will be required to wear facial coverings. The only exception is for children under the age of three. Guests must wear their facial coverings on rides but may remove their facial coverings to engage in water-related activities. Including in swimming pools, on water slides and water attractions, or while walking to/from these activities. Facial coverings must be removed while enjoying water-related activities in compliance with water safety best practices. Coverings may also be removed in order to eat. Face shields are not permitted on any attraction and are not a substitute for a facial covering. Face shields are permitted within the park when worn with a facial covering.
If you forget your facial covering, we will have some for purchase at the park.

No, you are not expected to socially distance from your travel party in the park or on rides. However, single riders will be appropriately spaced according to the CDC and local health guidelines. Guests will be required to self-sanitize prior to boarding an attraction. Each attraction is equipped with a sanitizer station for your convenience.

While we always strive to have every ride open and operational, due to the pause on preseason preparations as well as new safety procedures, some rides may be delayed or closed for the season.

Please check our website prior to your visit for information on any closed attractions or buildings.

Yes, we are still accepting applications! To prepare for the upcoming season we will be hosting all interviews and orientations virtually. You can apply online by clicking here.