Tips to make your visit to Lake Compounce safe and FUN
We want you to know the health and safety of our Guests and Team Members is our top priority. We are fully committed to creating the cleanest and safest environment possible for your visit.
The way we will operate this summer is significantly different from what we are all used to as we adapt to the new landscape created by COVID-19. While we are committed to enhanced standards in an effort to keep you as healthy and safe as possible, there remains an inherent and elevated risk of exposure to COVID-19 in any public place and any place where people are present. Please, read this page fully to ensure the best experience possible as you plan your visit and join us.
The health and safety of our Guests and Team Members is our top priority. In these unprecedented times, we have implemented enhanced health and safety measures to help protect everyone. But we can’t do it alone. We are counting on everyone’s efforts to do their part by cooperating with these new measures that are designed to keep every person visiting and/or working at Lake Compounce healthy and safe.
Guests should familiarize themselves with guidance from the Centers for Disease Control and Prevention and evaluate their risk in determining whether they should attend our facilities. If you or a family member are ill or think that you may be getting ill, please postpone your visit until you are well.
By visiting our facility, you voluntarily assume all risks related to exposure to COVID-19.
Required face coverings for park personnel and guests alike.
Asking everyone to wash hands often with soap and water.
Providing sanitizer stations throughout the park.
|Education & Training
Enhanced staff education and training on cleanliness and safety practices. Please read and follow all posted safety signage.
Requiring social distance of six feet between your party and others.
Limiting the number of guests to facilitate social distancing.
Performing enhanced sanitizing throughout the day on high-touch surfaces and rides.
In order to comply with key health and safety measures surrounding limiting capacity, social distancing, and touch-free payment, planning a visit to Lake Compounce will look different this summer.
Lake Compounce reserves the right to require a Guest to leave if the Guest is (i) not properly wearing an approved face covering, (ii) using profanity, offensive or threatening language towards our Team Members or other Guests and/or (iii) violating any other Park Rules.
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Is the 2020 Preschool Play Pass extended into next year?
The Preschool Play Pass has not been extended, however, if your child still qualifies for the pass in 2021, you will have the opportunity to register for one as long as you still have a season pass.
Does the 2020 Summer Saver Season Pass include next year as well?
No, the Summer Saver Season Pass is valid only through the end of this Summer and expires on September 20, 2020.
Does my 2020 Bronze Pass include 2020 & 2021 Seasonal Events (Haunted Graveyard & Holiday Lights) since it has been extended?
No, Bronze Season Passes are still limited to just the summer seasons.
Has my All Season Parking Pass and All Summer Dining Pass been extended into next year?
All Season Parking Passes and All Summer Dining Passes purchased before June 1, 2020 have been extended through the 2021 Season as well. The All Summer Dining Pass is still restricted to the Summer Seasons only. The All Season Parking Passes will expire on 12/31/2021.
Can I purchase a 2020-21 Season Pass?
2020 Silver, Gold, and Gold Deluxe Season Passes have been extended to include the 2021 season through the end of Holiday Lights. Bronze Season Passes will include Summer 2020 and Summer 2021.
Passholders who purchased a 2021 pass extension will receive a credit and get next year free.
Will I receive a refund on my pre-purchased admission tickets?
Good Any Day tickets purchased before June 8, 2020 will be valid through the entirety of the 2020 or 2021 Summer Season, and Date-Restricted Tickets will be accepted any day of the 2020 or 2021 Summer Season. Guests with additional questions about their tickets can email email@example.com to connect with our Guest Services staff.
I had a School Picnic or Group Event scheduled but can no longer visit. What now?
Surcharges, deposits and date blackouts will be waived on group outing tickets, including school picnic tickets. Group Outing Planners should contact the Lake Compounce Group Sales department by emailing firstname.lastname@example.org to discuss options to reschedule early-season outings.
Is Bear Creek Campground accepting reservations for 2021?
Yes, the campground is accepting reservations for 2021.
To streamline the check-in process, we are encouraging all guests to pay online prior to arrival. A link to pay your final balance will be sent to you via a confirmation email.
To learn more about what to expect at the campground this summer, click here.
How can I contact someone about my visit at Bear Creek Campground?
Please email email@example.com. Include the name on your reservation and the date you planned on visiting. Our team will respond as quickly as possible.
In keeping with the recommendation of the Centers for Disease Control and Prevention, and in following with orders from the Connecticut Department of Health, all Team Members and Guests aged two (2) and up are required to wear facial coverings while at the park.
Costume masks are not considered appropriate and are prohibited. Face shields are not permitted on any attractions and are not a substitute for a facial covering. Face shields are permitted within the park when worn with an acceptable facial covering.
If you forget your facial covering, we will have some for purchase at the park.
Facial Coverings are required:
Facial Coverings are not required:
Yes. In accordance with state and federal health and safety guidelines, all entrants will be required to follow all COVID-19-related protocols regardless of their vaccination status. We are employing an abundance of caution in order to ensure the health and safety of all Team Members, Guests, and other visitors. We will continue to require facial coverings, social distancing, and other policies until such a time as health authorities deem it appropriate to frequent public places without such precautions in place. We will continue to closely monitor local, state, and federal developments and adapt our policies as conditions evolve. Please consult our FAQ questions “Do I have to wear a facial covering?” and “When do I have to wear a facial covering?” for additional information.
No, you are not expected to socially distance from your travel party in the park or on rides. However, single riders will be appropriately spaced according to the CDC and local health guidelines. Guests will be required to self-sanitize prior to boarding an attraction. Each attraction is equipped with a sanitizer station for your convenience.
While we always strive to have every ride open and operational, due to the pause on preseason preparations as well as new safety procedures, some rides may be delayed or closed for the season.
Please check our website prior to your visit for information on any closed attractions or buildings.